RETURNS & EXCHANGES


We want you to be satisfied with your purchase.

Refunds & Returns

We do not offer returns or refunds at this time. However, we do offer exchanges on eligible apparel (please read our exchange policy). Our apparel fits true to size. For all apparel, please refer to sizing chart for appropriate size prior to finalizing your order. Accessories, intimate apparel and swim are ineligible for return, refund or exchange.

 

Exchanges

If for any reason, you are not satisfied with your order, please read our exchange policy then reach out to us (with your Order Number) for an exchange approval PRIOR TO shipping the item(s) back. Without a prior approval for the exchange, the item(s) will be rejected and shipped back to you at the standard shipping rate. Please read the entire Exchange Policy before requesting approval to exchange your item(s) to make sure all qualifications are met. If your item is eligible for an exchange, you will receive authorization. It is at this point in which you will be able to ship your item(s) back to us for an exchange. Please allow 7-10 business days for your exchange to be processed. 

 

Exchange Eligibility

Eligible Exchanges and can only be done within five (5) calendar days of the confirmed delivery date. Please reach out to us no later than five days from confirmed delivery date for an exchange. Delivery dates are kept on file with us as well as USPS tracking.  

Embroidered apparel, accessories, under garments/intimate apparel, swim, pre-sale and pre-order items, sale Items, items purchased during a sale, items purchased using a discount code, items that have been marked down or discounted (in any way), are considered final sale and are ineligible for an exchange. 

Item(s) to be exchanged must be un-washed, un-worn, without stain, in original packaging with tags still attached and overall, in the same condition it was received.

The customer assumes responsibility for shipping costs for exchanged items (to and from MODRN STUDIO). Shipping costs for exchanges are non-refundable and will be at the customer's discretion.

MODRN STUDIO will not be held responsible for any item(s) "lost" in the mail. For this reason, a tracking number will be required for the item(s) mailed back to us. Insurance is highly suggested if you are shipping products valued over $50.00 back to MODRN STUDIO. The mail carrier of your choice will be your point of contact to insure our receipt of your item to be exchanged. Please send your approved item(s) for exchange back to us at

MODRN STUDIO RETURNS
8549 Wilshire Blvd. Suite 1069
Beverly Hills, California
90211